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Analytics Lead

Turn data into the engine of decision-making at MARCHON. Following an initial contractor build of our Single View of Customer (SVOC), you’ll take ownership of the platform, keep it running smoothly, and — most importantly — surface the insights that directly improve payback, retention and margin. This is primarily an analytics role (≈80%) with light engineering responsibility (≈20%) to maintain the SVOC and dashboards day-to-day.
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Reports to: Adit Ruparel, Chief Operating Officer
Location: Hybrid – Harpenden HQ (2 days p/w) + remote; occasional site visits to gyms, warehouse and pop-up events
Key Responsibilities
01

Deliver commercial insight – produce clear analyses on LTV, CAC, churn, cohorts, SKU mix and margin to guide leadership trade-offs.

02

Own recurring reporting – ensure Board Packs, Growth dashboards and OKR trackers are accurate, timely and automated.

03

Enable self-serve – train Growth, Marketing and MDs to use dashboards with confidence, reducing ad-hoc data requests.

04

Maintain the stack – manage dbt models in BigQuery and Looker dashboards, monitor data freshness, and troubleshoot minor issues.

05

Guard data quality – oversee Fivetran connectors, run freshness checks, maintain match-rates and keep documentation live.

06

Partner with leadership – work with Growth, Finance, Product and MDs so that every decision forum runs on trusted numbers.

12‑Month Success KPIs
01

Leadership forums running solely on SVOC dashboards - 100%

02

Time to refresh Board Pack & CAC/LTV reporting < 60 min

03

Active commercial users of dashboards ≥ 12

04

Insight-driven interventions with measurable impact on margin/retention ≥ 3

05

Pipeline uptime (scheduled models) ≥ 99 %

Experience & Skills
01

4+ years in data analytics (insight generation, reporting, stakeholder storytelling).

02

Strong SQL skills; comfortable maintaining dbt models and Looker/Power BI dashboards.

03

Proven record turning data into actionable insights (LTV, CAC, payback, cohorts) that influenced commercial or budget decisions.

04

Commercial fluency — able to speak margin, EBITDA, payback and retention in plain English.

05

Strong communicator — able to simplify complex data for non-technical stakeholders.

06

Bonus: experience with Shopify, subscription/e-commerce data, or fitness/wellness brands.

Team Structure
01

Direct reports (initial): None initially (future data analyst hires possible).

02

Wider team set up: Lifecycle/CRM Manager, Head of Growth, CPO, Finance lead, Supplements/Apparel MDs.

Benefits
01

Step title

Salary: up to £75,000

02

22 + 8 Bank Holidays + your birthday.

03

Pension contributions.

04

Starter Pack all things MARCHON.

05

£400 Gift card per year to spend on MARCHON Supplements & Apparel.

06

Year-round discount on Supplements & Apparel.

07

Free gym membership to all MARCHON gyms

08

Full access to MARCHON Online training & Nutrition

09

PC or Mac laptop

JOIN THE TEAM

Submit Your Application Today

JOIN THE TEAM

Submit Your Application Today